Strategic Plan
Create Client-Centred Solutions in a Home and Community First Framework
Understanding that we provide care to people in their homes (and not that people move into our workplace) is fundamental to a ‘home and community first framework’. This framework is reflected in our continuum of care for all those who are supported by Northwood and our Campus Model. Creating warm, vibrant, supportive and inclusive environments that are integrated within the community – and that provides a sense of community – is both our philosophy and our culture. This guides with intention every policy and practice of our organization.
Be an Organization of Choice to Work, Volunteer and Learn
People are at the core of who we are and what we do, and Northwood must be the service provider and employer of choice in a very competitive market. We want our employees, volunteers and learners to stay because Northwood provides them with a sense of belonging, pathways for professional and personal growth, and a modern, innovative and leading-edge work environment. We also want to recruit new people into the organization who see a future for themselves with us.
Programs and Partnerships that Make the Community Stronger
As champions of social justice, we have proven expertise in the design of continuing care programs, and demonstrated our ability to be creative, adaptable and collaborative (both within the organization and with community and government partners). In meeting the expectations of clients and families, funders and stakeholders, we must deliver services that are seamless and integrated – woven like a fabric of support for the people we serve.
Encourage Discovery and Learning
Northwood is proud of its reputation as an innovator in the continuing care sector, and attracts investments and opportunities on the strength of this profile. We continue to acquire knowledge that informs best practices across our organization, and have the potential to transform the sector through our research, collaboration and leadership.
Fortify Capacity to Fulfill Our Mandate
With several large scale projects being launched or underway, and in a complex, dynamic environment, Northwood is committed to successful implementation and delivery. This is important for our own reputation, and is vital for the clients, families, donors, government funders and community partners who are counting on us to build and provide more programs, services and facilities. That means ensuring that we have the talent, capacity and resources to get it done.
